Horizon360 Diagnostic Solutions

Our Diagnostic solutions helps executives identify concrete areas of improvement in IT and digital performance. It consists of surveys, benchmarks, and qualitative analyses on best practices and expert knowledge, including industry-specific insights across sectors such as banking, telecom, insurance, pharma and utilities.

Our product suite covers four key areas:

  • IT Efficiency: How well does the IT organization optimize spend and delivery resources to achieve high productivity across core processes
  • IT Capabilities: How sophisticated are core IT management processes across key functions, e.g., applications, demand, infrastructure, sourcing
  • Digital Value: How effective is the enterprise’s digital strategy and execution in driving tangible business results, e.g., uplift, savings, engagement, satisfaction
  • Digital Maturity: How enabled is the organization to deliver on its digital strategy, e.g., through agile practices, flexible architectures, advanced analytics

    The IT Diagnostic can help CIOs to achieve holistic digital technology management. Provided annually, our solutions serve as a fact base for IT strategy and budget planning. It enables CIOs to understand areas of excellence as well as of improvement potential, and how the organization is tracking against peers and against the market.


    We regularly publish insights, such as these recent findings on digital in banking.